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You can register an account with us https://jyx.shop/login.

You may click My Account and click Forget password. We will reset the password and email you a new, temporary password.

You may update your profile via Edit Profile under My Account.

No, it’s our way of saying thank you for shopping with JYX.

We just need your full name, personal email address, and agreement to our terms and conditions.

No, this is because your account is linked to your email address. This also allows us to update you on your membership status, perks and any upcoming offers.

At jyx.shop, you will earn 1x JYX points* for every $1 spent. During sale/promotional periods, we may award you 2x points for every $1 spent.

*Points accumulated are non-transferable and non-exchangeable for cash. 

You may check your JYX points details at  <JYX website> via Loyalty and Rewards under My Account section. It will show the points summary, points earned and redeemed.

The loyalty redemption program is still a Work In Progress. It will be launched in the last quarter of 2019.

No, you are not able to earn points when purchasing or making a payment with a gift card/voucher.

You can earn up to 5x JYX points per product review.

There is currently no expiration for JYX points!